I work at a property management company. We used DFW Best Roofing on a home in Denton. They did a good job on the roof. However, we inadvertently paid them a second time for the same work. They accepted the second check without a word and cashed it. When we discovered the error, we asked for the overpayment to be refunded. They did not return our calls or emails, and a certified letter that we sent was returned. We have not heard from them in the 5 months since this incident occurred, and we are seeking legal remedies. I do not recommend this vendor.
Chris was the one who gave me quote for a fence He was very professional and enjoyed doing business with him and DFW Best Roofing. Not only did I get a great price but a job well done. But the happy camper is my dog Chanel loves her new fence and found her a new friend Chris!! It is nice to know that a roofing Co. can do more than just a roof. Very pleased and the entire crew were great people too!! Thanks guys! If I need anything else I know who to call!
So we had them to come out last year and repair our roof, it hasn't been a year yet and the roof is still leaking in the same spot it was when they repaired it. We call them and tell them that our roof is leaking in the same spot that it was when they came out to fix it and we explained to them when they came out and did it, so they were supposed to send someone out last week to check the situation, they never called us back to tell us they were coming or weren't coming, and haven't even tried to get back in touch with us about it.
Well, I really want to thank DFW Best Roofing from the bottom of my heart. Justin came to my house, and give me a bid that was very reasonable, and the roof replacement process was made very easy for me. What I really want to thank him for, is to help me from getting cheated by another roofing company. Its true if there is no paper trail, no written estimate, no contract....then its fishy. Their point of view saved us from losing money. As I went with DFW Best Roofing, my friend went with the other company, and they are not returning her calls now. I really thank God I did not make the wrong choice. I want to let me people know, that your in good hands with Justin and DFW Best Roofing. Justin is a God fearing man, may God bless him.
I will never use DFW Best roofing again! They made the situation worse! They were not helpful, the owner's refusing to talk and they basically stole $1,900 without completing my roof!!!
Dfw Best Roofing is a US Roofing Contractor based in North Richland Hills, Texas. Dfw Best Roofing is located at 6709 Starnes Rd, North Richland Hills, TX 76182, USA.
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