☆Fan-freaking-tastic customer service!!☆
Bought some boots from them that lasted me 4 months took them back and the owner with the lazy eye said I don't have any warranty on the soles and I would have to pay to get them replaced and he gave me 15% off on the sole replacement.
Great shoes that will last forever
So I took them to the fort worth store on campbowie and they where very professional and replaced my boot with new i highly recommend going to the store in fort worth
Don't go to the one in nrh
The Redwing store in North Richland Hills is a great place to get a great pair of work boots. I bought another pair in November 2016 my 2nd pair from this store, and noticed the soul of the boot was coming apart. I went in February 2017 and showed the Manager and promptly replaced the boots no questions. I work in the Construction industry and wore those boots everyday so they were really broken in. It's great to see a company that stands behind their boots. I will definitely be going back for my next pair.
Staff has always been helpful and friendly, they did an amazing job cleaning and oiling my old pair of boots while shopping for another pair. Boots are great quality I've been buying here for years and will continue doing so.
Red Wing is a US Shoe Store based in North Richland Hills, Texas. Red Wing is located at 6305 Precinct Line Rd #200, North Richland Hills, TX 76180, USA.
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